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Get Support

Real people, mostly on Discord, usually fast. Here is how to get unstuck.

Discord is the fastest route

Open a ticket or ask in the community. Setup questions, delivery issues, and update news all live here. The team checks in every day.

Join the Discord

Can't find your key?

Check the order confirmation page and the email you used at checkout (including spam). Logged-in customers can also find every order under My Account.

Something went wrong with an order?

Open a ticket and tell us what happened. We keep it fair. The details are in the refund policy.

Before you open a ticket

Include these and your ticket gets solved in one pass instead of three:

  • Order email: the address you used at checkout
  • Order or invoice ID: from your confirmation email or order page
  • License key: if your question is about an active key
  • Screenshot: the error or the screen where you are stuck
  • What happened: what you tried, what you expected, what you got